Refund Policy

At Intellotechs, we are committed to ensuring 100% customer satisfaction. In the event of any processing error leading to duplicate charges, failure to meet your specific design requirements, or inability to fulfill your design order as per the delivery policy, we guarantee a full refund of your complete design order amount.

Refund Process for Design Services

In the unlikely event that you are dissatisfied with any design services provided by Intellotechs, you have the option to submit a refund request within five days of the initial designs completion. It is understood between both parties that you are satisfied with your initial designs if a refund request is not received within five days of the initial designs delivery.

Refund Request Procedure

All refund requests must be communicated to our support department. Intellotechs, while reserving the right to approve or disapprove requests based on the violation of your user agreement, will assess each case individually.

Requirements for Refund Approval

To ensure the approval of your refund request, please ensure that you meet the following requirements:

Claim your refund by contacting us at info@brandname.com, specifying your concern.

We will promptly attempt to address your concern through our revision policy. If resolution is not achieved, we will email you a refund request approval from our refund department.

We value your satisfaction and are dedicated to resolving any concerns promptly and fairly. If you have any questions or need assistance, please reach out to our support department for personalized assistance.